• Support

FAQ for JiliBet Casino

1. What is Jilibet Casino?

Jilibet Casino is an online gaming platform offering Filipino players a wide range of slots, table games, live casino, and sports betting. We aim to provide a safe and exciting gaming experience.

2. Is Jilibet legal in the Philippines?

Yes, Jilibet operates in compliance with applicable regulations and holds a license ensuring safe and fair play. Always verify the license on the official website.

3. How do I register with Jilibet?

To register:

  • Visit the official Jilibet website.
  • Click the “Sign Up” or “Register” button in the top right corner.
  • Fill out the form: provide your name, email, phone number, and create a password.
  • Verify your phone number with the SMS code sent to you.
  • Click “Submit” to complete the registration.

4. What games are available at Jilibet?

Jilibet offers:

  • Slots (classic, video, progressive jackpots).
  • Live casino (baccarat, roulette, blackjack).
  • Table games (poker, Sic Bo, etc.).
  • Sports betting (basketball, football, tennis).
  • Arcade games, such as fishing games.

5. Can I play for free?

Yes, some games on Jilibet are available in demo mode, allowing you to play without wagering real money. Check the games section for available demo versions.

6. What payment methods does Jilibet support?

Jilibet supports popular payment methods in the Philippines:

  • Bank transfers (RCBC, BPI, Union Bank, etc.).
  • E-wallets (GCash, PayMaya, GrabPay).
  • Credit/debit cards. Visit the “Cashier” section for a full list.

7. How do I make a deposit?

  • Log in to your account.
  • Go to the “Cashier” section and select “Deposit.”
  • Choose your preferred payment method and enter the amount.
  • Follow the instructions to complete the transaction.

8. How do I withdraw my winnings?

  • Log in to your account and go to the “Cashier” section.
  • Select “Withdraw” and choose your preferred withdrawal method.
  • Enter the amount and confirm the request.
  • Withdrawals may take 1–3 business days, depending on the method.

9. Are there bonuses for new players?

Yes, Jilibet offers a welcome bonus for new players, which may include a first deposit bonus and free spins. Check the “Promotions” page for current offers.

10. How do I contact support?

Jilibet provides 24/7 customer support:

  • Live Chat: Available on the website and app.
  • Phone: Check the contact number in the “Contact Us” section.

11. Is there a Jilibet mobile app?

Yes, Jilibet offers a mobile app for Android and iOS. You can download it from the official website by following the instructions in the “Mobile App” section.

12. What should I do if I forget my password?

  • On the login page, click “Forgot Password.”
  • Enter your registered email or phone number.
  • Follow the instructions in the email or SMS to reset your password.

13. Can I have multiple accounts?

No, Jilibet’s rules allow only one account per person. Creating multiple accounts may result in a ban.

14. How does Jilibet ensure security?

Jilibet uses SSL encryption to protect data and undergoes regular audits for game fairness. Your personal and financial information is securely safeguarded.

15. What should I do if a game freezes?

  • Ensure you have a stable internet connection.
  • Update the app or browser to the latest version.
  • Clear the app/browser cache.
  • If the issue persists, contact customer support.